Returns & Exchanges

At Philip Stein, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges on unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original luxury packaging, including all warranty cards and manuals, to ensure the product is protected during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any previous delivery labels are covered.

4

Receive Refund or Exchange

Once our quality assurance team inspects the returned item, we will process your refund to the original payment method or ship your new selection within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing